Mar 17, 2022 / 09:00AM GMT
Operator
Good day, and thank you for standing by. Welcome to the CTT 2021 Annual Results Conference Call hosted by Mr. Joao Bento, CEO; and by Mr. Guy Pacheco, CFO. (Operator Instructions) I must advise that this conference is being recorded today on Thursday, 17 March, 2022.
I would now like to hand the conference over to your speaker today, Mr. Joao Bento.
João Afonso Ramalho Sopas Pereira Bento - CTT - Correios De Portugal, S.A. - CEO & Executive Director
Thank you very much. Good morning, everyone. Welcome to our webcast presentation of results. Well, 2021 was another transformation year. And indeed, so after the quarter, also very strong on transformation with new business outpacing the steady decline in [Mail].
So if you follow me on the first slide, Page 4, starting with Mail, of course, the most relevant event during the quarter was the signing of the new concession contract, whose framework improves predictability and allows for some parcel compensation of previous years, although the relevant compensation questions are
Full Year 2021 CTT Correios de Portugal SA Earnings Call Transcript
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