Q4 2020 ICICI Bank Ltd Earnings Call Transcript

May 09, 2020 / 11:30AM GMT
Sandeep Bakhshi - ICICI Bank Limited - MD, CEO & Executive Director

Good afternoon to all of you, and welcome to the ICICI Bank earnings call to discuss the Q4 2020 results. Joining us today on this call are Vishakha, Anup, Sandeep Batra, Rakesh Jha and Anindya.

Thank you, everyone, for joining us today. Team ICICI hopes that you and your family and your near and dear ones are safe and healthy. We would like to extend our gratitude to all the health care workers, sanitation workers, police and other essential service providers and everyone who has continued to work to keep our society functioning and meet our daily needs, for their immense contribution.

Banking was categorized as an essential service to enable customers to meet their requirements in the physical space, to the extent possible as well as through digital channels. In these challenging times, our employees have shown strong resilience and the ability to adapt to changing circumstances. The health and well-being of our employees and customers and business continuity is of utmost importance to us. The bank formed a quick

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