Torrid Holdings Inc at Jefferies Consumer Conference (Virtual) Transcript

Feb 10, 2024

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Jun 20, 2022 / 12:00PM GMT
Corey Tarlowe - Jefferies LLC - Analyst

Hello, everyone, and thank you so much for joining us today. My name is Corey Tarlowe, Jefferies' specialty and discount retail analyst. And I am joined by Ms. Lisa Harper, Chief Executive Officer of Torrid. Thanks so much for joining us, Lisa.

Lisa Harper - Torrid Holdings Inc. - CEO

Thanks, Corey. Thanks for having me.

Questions and Answers:

Corey Tarlowe - Jefferies LLC - Analyst

So I was wondering if you could start by discussing the health of your core consumer. How is this consumer positioned in the current environment, and what are the different headwinds and tailwinds your core customer is facing?

Lisa Harper - Torrid Holdings Inc. - CEO

Sure. Our customer is a very healthy group. Our average household income is $85,000. 91% of all of our transactions are in our loyalty program.

So the customer is highly engaged. It's 95% of our volume and 91% of our transactions. So a very, very healthy relationship with this

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