May 04, 2022 / 05:00PM GMT
G. Michael Sievert - T-Mobile US, Inc. - President, CEO & Director
(presentation)
Thanks, guys. Well, as you can see, we're here today to talk about broadband. T-Mobile launched into home broadband last year around this time. And today, we're taking the next big step to fix this broken industry and take on the Internet providers that have failed customers for so long. Today, we're bringing the Un-carrier to broadband with Internet Freedom. And this couldn't be more important.
Over the last couple of years, we've all seen how vital broadband really is and how lousy the old Internet providers really are. Today's Un-carrier move tackles pain points that have plagued the customers for years, pain points so ingrained in the way this industry works, we've just come to accept them as normal. But that ends now.
Up first, freedom to switch. We're making it easier than ever to switch. Broadband customers are stuck. Switching almost never happens. I mean think about it, Internet providers rank dead last in customer satisfaction out of all industries, year-after-year. People want to
T-Mobile US Inc Make Next Un-carrier Move Call Transcript
Jan 23, 2024
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