Sprinklr Upgrades Generative AI Conversational Bots and Releases 110 New Features

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Jun 21, 2023

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today unveiled more than 100 new capabilities, including AI and generative AI-powered capabilities, as part of the company’s spring platform release (v. 18.5) during Customer+Contact+Week+%28CCW%29+Las+Vegas.