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The beginning of the end for SJP?
Or will improvements be made from here?
We have pointed out their horrendous charging model on several occasions and it’s nice that it is finally being dealt with. Paying an upfront fee, as well as an exit fee, for business is scandalous, but the public don’t know any better. This could be a lot worse for SJP than they expect, but time will tell.
Markets can already be challenging without taking whatever you can from the clients.
Hopefully this results in a change across the industry.
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