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Teladoc Drops 45% on Poor Earnings; Has the Market Overreacted? 

Teladoc is a leader in virtual health care

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Apr 29, 2022
  • Teladoc reported a net loss of $6.67 billion on a goodwill impairment charge, but revenue grew 25% year-over-year. 
  • Ark Invest is Teledoc’s largest shareholder with a 12% stake in the company.  
  • The company does have a great partnership with Amazon, which could mean substantial upside potential.
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Teladoc (

TDOC, Financial) had a disastrous first quarter of 2022, culminating in the share price plummeting by 45% in a single day on Thursday when the quarterly results came out, which is the highest single-day drop in the company’s history. Even prior to this, the share price had slid down substantially from the highs in February 2021, mainly driven by the decline of the so-called "pandemic stocks," or stocks that were bid up to insane valuations as investors saw they were benefitting from the pandemic. Teladoc has now lost 90% of its market value since early 2021. The question is, is the market overreacting?


Recent earnings

Teladoc reported earnings for its first quarter of fiscal 2022 on Thursday. They announced a huge net loss of $6.67 billion, or $41 per share, down from a loss of $199 million, or $1.31 per share, in the prior-year quarter.

Now, this may seem like a disaster, but when we dive into the reason for the loss, we see the majority of this was driven by a non-cash goodwill impairment charge. This is basically the process in which an accountant revalues the goodwill on the balance sheet. Goodwill is a non-tangible asset which is usually obtained from an acquisition, in this case the acquisition of Livongo. Taking this enormous goodwill impairment charge means that Teladoc overpaid for the acquisition, but really it is just a paper adjustment. Without this, Teladoc’s net loss was just $75 million, which is more positive than the prior-year quarter.


The good news is the company reported revenue growth of 25% year-over-year and average revenue per U.S. paid member increased to $2.52, up from $2.49 in the year-ago quarter. The company did report a slight dip in adjusted Ebitda, which was down 4% to $54 million, and their adjusted gross margin dropped by 0.9% to 66.9% compared to the prior year.

Teladoc also lowered revenue guidance from a range of $2.55 billion to $2.65 billion to a range of $2.40 billion to $2.65 billion.


These signals weren’t great, but generally do not justify a 45% decline on top of the prior year's decline in price. I believe the market is highly sensitive and volatile right now, and thus has overreacted.

According to the GF value line, a unique intrinsic value calculation from GuruFocus, the stock is significantly undervalued.


The company has a price-sales ratio of just 2.5, down from a price-sales ratio of approximately 5 prior to earnings.


The company reported $836 million in cash and cash equivalents. If we add in the accounts receivable, we get close to $1 billion, with minimal debt. The company is trading at just 5 times it’s cash position today.

Cathie Wood’s Ark Invest is Teladoc’s largest shareholder with a 12% stake in the company. This is now worth an estimated $652 million, down from $1.1 billion just last week. The investment firm added 610,000 shares on Monday prior to earnings and bought more as shares tanked on Thursday, according to Wood's comments (as always, investors should take such comments with a grain of salt, as these trades have not yet been reported via regulatory filings).

Teladoc also scored a landmark partnership with Amazon (

AMZN, Financial) to allow doctor visits to be booked via an Alexa device. This is great news for the company and should add another unique customer acquisition channel moving forward.

Final thoughts

Teladoc is still the largest virtual health care provider in the U.S. with ~54 million paid members expected in 2022. They are still growing revenues, and analysts believe they have the "most robust platform" in the health care industry. The company’s previous rich valuation in 2021 has now corrected down heavily.

On the other hand, they are facing increased competition in the industry. I do believe the market has overreacted to this recent loss as it was down to a goodwill impairment. The majority of analysts have downgraded the stock, but still have a buy or hold rating.


I/we have no positions in any stocks mentioned, and have no plans to buy any new positions in the stocks mentioned within the next 72 hours. Click for the complete disclosure
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