Full Year 2020 United Utilities Group PLC Earnings Call Transcript

May 22, 2020 / 08:00AM GMT
Operator

Ladies and gentlemen, welcome to the United Utilities 2020 Full Year Results Call. My name is Rachel, and I will be coordinating your call today. (Operator Instructions) I will now hand over to your host, the Chairman, Sir David Higgins, to begin.

David H. Higgins - United Utilities Group PLC - Independent Chairman

Thanks, Rachel, and good morning. Welcome to United Utilities Full Year Results Presentation. This is the first opportunity I've had to speak to many of you since becoming Chairman of United Utilities. I'm sorry that we can't meet due to the current social distancing restrictions, but I look forward to seeing you at future events.

Inevitably, the immediate focus of many people is the impact of COVID-19 and how it's happening on the company's operations and the world economy more generally. Teams right across the organization have worked tirelessly throughout this period in order to maintain service, support customers and protect our colleagues, and we're very proud of the resilience and adaptability that they've demonstrated.

Whilst

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